Job Details

  

Digital Resource Center Assistant
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Job ID 5779
Job Type On-Campus Jobs-Academic Year
Employer Digital Resource Center
Date Posted Mar 12, 2024
Category IT
Job Description

The Digital Resource Center is an on-campus technology lab with specialized scanning, printing, and AV equipment, such as a color printer, large format printer, 3D printers, flatbed scanners, book scanner, 3D scanners, and cameras in addition to standard lab iMac computers. The DRC also supports specialized software for audio and video editing (iMovie, Garageband, Premiere, etc), digitization, photo editing, and 3D modeling. We also support the technical side of the Idea Lab in collaboration with Entrepreneurship and Innovation and the DeWitt Wallace Library, and support the Interdisciplinary Media Lab in conjunction with the Media and Cultural Studies Department.

Student employees are responsible for much of the day-to-day operation in the DRC. As such they receive training in any software or equipment they will be supporting or maintaining. Applicants do not need to have experience with these specific technologies but should be generally comfortable with technology and have an interest in learning. As this is primarily a customer service job, students are expected to be reliable and have strong interpersonal and communication skills.
 

Typical duties performed by DRC Assistants include:

  • Assisting students, staff, and faculty with questions about hardware and software in the DRC;
  • Checking equipment out to patrons, and checking in returned equipment, including examining it for damages and missing components;
  • Digitizing media to more accessible formats (VHS to digital files, for instance);
  • 3D Printing requested items;
  • Assisting with or hosting low-stakes technology workshops for students in the DRC, IML, and Idea Lab;
  • Attending trainings as part of the weekly working schedule and completing training assignments in a timely manner;
  • Completing readings and online trainings in a timely manner;
  • Other duties as assigned.

Skills Acquired or Developed on the Job:

  • Demonstrate Intellectual Depth and Breadth (develop digital fluency and technical troubleshooting skills with a variety of applications);
  • Think Critically and Analyze Effectively (determine the best tools for different situations, work with patrons to solve problems and answer their questions);
  • Communicate Effectively (through in person, email, and phone interactions with students, faculty, and staff, through assisting with and hosting workshops for Macalester community members

 

Job Requirements
  • Strong oral and written communication skills.
  • Ability to follow directions, manage time effectively, and arrive to work on time.
  • Experience and competency using Mac and/or PC computers.
  • Interest in or experience with technology, media studies, or the fine arts.
  • Self motivated and ability to work without direction.
  • Strong attention to detail.
  • Experience with a variety of common productivity (Microsoft Office and the Google Suite) and utility software preferred.
  • Customer service, teaching or other previous job experience is encouraged.

 

Available Openings 8
Hours 7.0 to 13.0 hours per week
Hourly Rate $15.57/hour
Time Frame Academic Year 2024-2025
Contact Name Brooke Schmolke
Contact Email bschmolk@macalester.edu
Work Location Digital Resource Center (DRC), Library Lower Level
Phone 6516966084


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