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Document Services assistants provide customer service to all patrons of Document Services and Card Services, as well as other office-related administrative tasks as directed. This position will act as the primary “face” of Card Services and Document Services to the customer. Customer service duties include: - taking card pictures
- printing cards
- answering questions
- basic troubleshooting of common card issues
- provide quality duplication and bindery services
- assist in Mailing Services as needed.
Administrative duties include: - answering phone calls
- monitoring email
- tracking card printing supplies
- maintaining records
- data entry
- operate and maintain high speed multifunction devices and bindery equipment
- deliver and pickup items around campus.
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