Job Details

  

Office Assistant
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Job ID 6017
Job Type On-Campus Jobs-Academic Year
Employer Residential Life
Date Posted Dec 01, 2025
Category General Office (AY)
Job Description

This posting is for an Office Assistant opening for Spring 2026 semester. Training and the start of the position will be the week of January 20, 2026. 

Job Description

The Residential Life Office Assistant (OA) works with a Residence Hall Director to maintain the daily operations of the Hall Office by providing administrative support. OAs are responsible for tracking office equipment and keys, answering residents’ questions, and keeping the office organized. This position is 10 hours per week.

 

Job Responsibilities

Office management

  • Answer Hall emails and respond to them in a timely manner (1-2 business days)

  • Keep the office tidy and orderly

  • Work evening shifts in their Hall Office for at least 3 nights per week

    • One shift should be on the weekend

    • Hours can be adjusted based on assessed residential need

  • Completing timely shift report

Maintaining and updating records

  • Maintain accurate inventory of keys, equipment, and office paperwork

  • Manage key and equipment check-outs through online software

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Communication with residential students

 

  • Pick up posters from the Campus Center and hang them in the residential area, twice per week (either Monday and Wednesday, or Tuesday and Thursday)

  • Assist residents with Hall Office needs such as checking out equipment

  • Monitor the Hall Office Email to field residents’ questions, follow up on hall processes, and direct students to appropriate resources

  • Follow-up with anyone who has not returned items checked out from hall office

  • Weekly email to residents with hall office availability

  • Prioritizing customer service, which includes limiting distractions (ex. personal phone calls, friends preventing supporting the office and students, etc) 

Special projects related to Residential Life processes

  • Provide administrative support for central Residential Life staff with campus-wide processes, such as Room Draw and closing

  • Coordinate and create area staff biographies through Canva and update as needed each semester

Support Residential Life staff in designated area

  • Maintain communication with the Residence Hall Director and other student staff

  • Assist the Residence Hall Director with any hall office projects as they arise

  • Attend at least (1) team meeting once a month to build relationships with team and update the team of office needs

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Job Requirements

Applicants must

  • Have a work study through Financial Aid

  • Have a GPA of 2.7 or higher at the time of hiring and maintain good academic standing throughout the term of employment

  • Be in good standing with the College in terms of conduct

  • Be responsible, punctual, reliable, and detail oriented

  • Maintain confidentiality

  • Communicate effectively in verbal and written contexts

  • Be customer service oriented while following protocol

  • Maintaining consistent office hours and/or clear communication when a change needs to be made. 

  • Live on campus if this is your first year in the position

Job Requirements
  • Work evening shifts in their Hall Office for at least 3 nights per week

    • One shift should be on the weekend

    • Hours can be adjusted based on assessed residential need

 

The OA works with their supervisor to determine a weekly schedule.

 

Additionally, OAs are expected to pick up fliers from the Residential Life twice a week (Monday or Tuesday and Thursday or Friday). They will also hang up new fliers in their building/area and take down outdated fliers.

OAs will maintain the security of the building by ensuring keys and temporary cards are secured and checked regularly. 

Finally, OAs are responsible for maintaining confidentiality of student records and other information.

Benefits

Sick and Safe Time

  • Student employees accrue sick and safe time at an accrual rate of one hour for every 30 hours paid. 
  • Sick and safe time is not paid out upon departure. 
  • Review the full sick and safe time policy on the Student Employment website. 
Available Openings 1
Hours 8.0 to 15.0 hours per week
Hourly Rate $15.97/hour
Time Frame Spring
Contact Name Lizzie Barry
Contact Email ebarry@macalester.edu
Work Location N/A
Phone N/A


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