Job Details

  

Security Dispatcher- Summer
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Job ID 6582
Job Type On-Campus Jobs-Summer (Hourly)
Employer Public Safety
Date Posted Apr 29, 2025
Category Campus Support (Summer)
Job Description

 

  • Answer calls coming to Security and Facilities and re-routed Switchboard calls.
  • Receive apporpriate training to be able to question callers and determine the specific nature of thier calls.
  • Provide a triage or priority ranking for calls/requests.
  • Direct callers to other campus staff as appropriate.
  • Be connected to security officers via two-way radio, and be responsible for informing officers of the need for service.
  • Call in back up in the event of significant emergencies or multiple high level calls.
  • Provide logistical coordination during emergencies.
  • Provide limited back up office support for staff during off peak times.
  • Coordinate emergency event information and troubleshoot problems that may arise with staffing, facility use or event participants and notify proper staff of concerns.
  • Maintain confidentiality.
  • Typing, copying, filing.
  • Collecting and sorting mail.
  • Helping with processing key requests.
  • Logging work orders.
  • Projects as assigned.
  • Other duties as assigned.
Job Requirements
  • Availability Monday- Thursday, 4:00pm - 6:00pm and Friday 11am - 1pm.
  • Familiar with campus - its buildings, staff, service and resources.
  • Excellent customer service skills, both in person and over the phone or two-way radio.
  • Excellent communication skills, both written and verbal.
  • Able to stay calm in high stress situations.
  • Attention to detail.
  • Able to process detailed information quickly.
  • Able to manage mutlitple tasks at the same time.
  • Reliable and responsible.
  • Strong organizational and problem-solving skills.
  • Able to work independently.
  • Able to maintain confidentiality.
  • Possess basic computer literacy and knowledge of Microsoft office programs.
  • Ability to learn and troubleshoot specialty computer programs.

 

Benefits

Sick and Safe Time

  • Student employees accrue sick and safe time at an accrual rate of one hour for every 30 hours paid. 
  • Sick and safe time is not paid out upon departure. 
  • Review the full sick and safe time policy on the Student Employment website. 
Available Openings 1
Hours 10.0 to 40.0 hours per week
Hourly Rate $15.97/hour
Time Frame Summer
Contact Name David Hass
Contact Email dhass@macalester.edu
Work Location N/A
Phone N/A


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